It is perfectly legal in a number of jurisdictions, provided that the online casino is licensed and its games certified. The procedure of obtaining a gambling license as well as requirements to the software and business processes may vary depending on the gambling jurisdiction you select.
A gambling license is a prerequisite for an online casino business as it provides a legal basis for online casino operation. Some of the most popular gambling jurisdictions are Curacao, Malta, Alderney and the United Kingdom. Please visit our licensing section for further details on the issue. You can also read our overview of online gambling jurisdictions.
You need professional certified software, a gambling license and a range of merchant accounts for electronic payment transactions. You can find much more information on this vast topic in the Knowledge Base section of our website.
SoftSwiss remains the sole owner of its proprietary online casino software. We lease our software to casino operators, subject to a Software License Agreement, as a closed-source solution. The software is maintained by our in-house developers who make sure it is free of bugs and security flaws. We also roll out regular updates, introduce new features within the software platform, and provide casino operators with ongoing technical support. If you have an established online casino brand and a strong team of developers, we can discuss possibilities of cooperation on an open-code basis. For more information please contact our managers.
All personal information of casino players is owned by the casino operator at all times. Although the database is hosted and maintained by SoftSwiss, we have a strict obligation not to disclose any personal information to third parties. Should the operator decide to switch to another casino software provider, we are obliged to assist them in transferring the player database. All of this is regulated by a formal agreement.
In order to provide smooth and stable performance of your online casino, the software platform (backend) always resides on SoftSwiss servers. The website itself (frontend) can be located either on your server or on ours.
The system ensures smooth gameplay with up to 500 bets per second. However, this number can be increased in case of a huge player base.
Our online casino solutions support all major payment systems that are currently used worldwide. Our platform is integrated with a payments platform DevCode that brings under its roof such industry-leading payment systems as Neteller or Skrill as well as numerous region-specific payment processors, like Scandinavian mobile payment solution Zimpler or LATAM-facing AstroPay. Naturally, we support transactions via credit and debit cards (Visa, Mastercard, UnionPay and more). We can integrate any specific payment option on demand.
Our software is delivered in English by default and is localized into more than 15 other languages at the moment, with more to come. Among such localizations are German, Spanish, Portuguese, Swedish, Finnish, Russian, Chinese, Japanese, Turkish, Indonesian, etc. Website content however should always be translated by casino operators.
Definitely. Please contact our managers for games and backend demo.
Our product is certified by iTechLabs, one of the most reputable software certifying agencies in the world. The software is based on Ruby-on-Rails and Go, the technologies which allow for high security and scalability. We are the only company on the market using this innovative technology for casino platform development. Finally, we have an impressive track record: our software is successfully used in dozens of web projects around the world and handles over 20 million bets every day.
For automatic games such as slots the standard payout (the amount returned by the casino to players) is usually set at 95-98%. The 2-5% is the expected casino advantage. For card games in which results also depend on players’ skills the payout varies, and the casino profit per player may be much higher. Please feel free to learn more about casino game providers whose games we deliver.
Generally it takes about 3 months to start a casino. However, in case of specific requirements and need of deep customization, the whole process may take longer.
We are very flexible here. You can either use our template design or our team of designers can create a custom website according to your individual preferences. As an alternative, you can build, host and support the entire frontend part of the project completely on your side.
The easiest (and highly recommended) way to start an online casino is our White Label casino solution. It covers all the aspects necessary to launch an online gambling business: software platform, online casino games, website design and development, gambling license and payment gateways, hosting and technical support. The White Label casino is actually our most popular solution package.
As soon as you purchase our online casino solution, you will be assigned a personal Account Manager available for any questions you may have related to the software setup and operation. Besides that, as part of all solutions we provide permanent technical and hosting support. As an additional service delivered at an extra cost, our specialized team can take over live support to your casino players.
We can supply 4000+ games from over 30 game providers separately. If you would like to have just the games for your existing gaming website, they all can be easily integrated into an operational online casino or sportsbook through a single API. We call this "SoftSwiss Game Aggregator". Please contact our managers for details.
Like almost every online casino software provider, we charge a certain % from the revenue on a monthly basis for the use of the software, technical support and hosting. Please note that if you hold your own gaming license, there is a licensing fee paid to the jurisdiction which issues this license.
We do offer internal marketing services, which means we work with existing users and concentrate on player retention. We assign a marketing manager to your casino who creates a promotional bonus strategy, develops a VIP program, assists with email campaigns. Such marketing services go at extra cost. Player acquisition on the other hand is always the responsibility of the casino operator. Among the common methods of driving casino traffic are affiliate marketing and media buying.