AI workflow for the SOFTSWISS Casino Platform

Casino Platform AI: Back Office Workflow

Run your back office in conversation. Manage players, tournaments, promotions, and game content through natural language.
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Chat Instead of Configure

Complete back-office tasks instantly through conversation, not manual effort.

Faster Task Execution

Move faster from an idea to a prepared campaign, tournament, or content adjustment.

Reduced Effort

Minimise repetitive tasks and the need to switch between different Back Office and CMS sections.

Increased Performance

Enable existing teams to complete more tasks and prepare more activities without a proportional increase in workload.

Control and Accuracy

Let AI perform actions within the player’s access permissions, while retaining control over key decisions.

Operator Guides, AI Delivers

Claude Desktop instantly executes language commands while operators define objectives and maintain control over players, game lobby, and engagement decisions.
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Natural-Language Interaction

Describe tasks in everyday language using Claude Desktop.

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Game Lobby and CMS Management

Adjust game lobby settings. Prepare and edit CMS content, including page drafts.

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Player Segmentation

Work with existing player groups, create new groups, and configure supported filters.

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Promotional Settings

Work with supported promotional mechanics and settings of existing bonuses.

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Tournaments and Lotteries

Create and configure supported tournaments and lotteries.

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Multi-Step Workflows

Complete several related tasks within a single conversation.

Operations Made Simple

Language-driven workflows reduce training requirements, supporting staff efficiency across all skill levels.
AI workflow interface
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Conversational Interface

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FAQ

Gain clarity on feature functionality and operational control mechanisms.
What happens after I join the waitlist?

Our account manager will contact you after you submit your information to understand your needs. Early notification will follow once the feature rolls out to all the SOFTSWISS Casino Platform customers.

Have more questions? Reach out to us at order@softswiss.com

Get Early Access

Be among the first to experience conversational back-office management within the SOFTSWISS Casino Platform.

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