Game Aggregator Uptime

The Gold Standard

'Almost always' isn’t good enough.

99.9% uptime sounds reliable, until you realise it means 8+ hours of downtime a year. For an iGaming operator, it is a business threat. One hour offline during a major promo can erase months of planning, budget, and player trust. Multiply that by eight.

That’s why at SOFTSWISS, 99.99% uptime – less than 52 minutes of annual downtime – is the baseline, while actual metrics often reach 99.999% in production.

No more downtime. Only SOFTSWISS.

When you want operational peace of mind, there is only one choice.

Bulletproof Infrastructure

99.999% – 100% uptime, supported by automated and proactive monitoring, as well as regular maintenance. We've invested in the best hardware across the globe so ensure your peace of mind. This is our public statement – and we stand by it.

Lightning Response

99% of game sessions respond in under 100 ms – even during traffic spikes. Thanks to our distributed nodes, the Game Aggregator can ride out spikes and peaks like a champion.

Always Available

24/7 expert support and personal guidance at every step. With an automated helpdesk and a distributed network of technical support agents we bring you round the clock support any day of the week.

Global Reach

Serving 24 regulated jurisdictions, with more on the way. Get the best games and game studious certified for local markets. Compliance is our middle name – and our top priority. Expect more from your aggregator. Expect SOFTSWISS.

One API integration

A single straightforward API for all game aggregation needs

300+ game providers

RNG and Live Dealer casino game content from dozens of popular game studios

Dedicated back office

Check game rounds via an integrated Game Aggregator back office

Up-to-date game library

Ongoing game title releases and brand exclusives from the best casino game providers

Tournament Tool

Create and manage exciting and fully customisable tournaments to attract, engage, and motivate more players with large prize pools

Crypto-ready games

Thousands of casino games optimised for crypto gameplay

24/7 Helpdesk

Time to first response in less than 1 hour. Full resolution of queries in 15 hours or less. Round the clock B2B client support

Ongoing technical support

Award-winning customer service, delivered round the clock in multiple languages

ISO 27001 Compliant

We maintain an ISO 27001 compliant Information Security Management System, safeguarding our assets and customers' data. Help us secure your data by also following basic security rules

GAME AGGREGATOR: Uptime