Vitali concluded his tenure as COO at SOFTSWISS in 2025.
From his early days at SOFTSWISS as Head of Operations in 2014 to his stepping down as Chief Operating Officer in 2025, Vitali was a catalyst for driving exceptional service.
As Head of Operations, he oversaw the Managed Services department, which was responsible for player support for SOFTSWISS clients. From 2022 to 2025, he served as COO, connecting the company's wider product and account management teams.
As COO, Vitali supervised company-wide business operations, coordinated key initiatives, and strategised with the product and account teams.
Vitali was part of the teams behind some of the most significant poker communities. He balanced a people-focused approach with consistent delivery of annual operational goals.
