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SOFTSWISS Advances Enterprise AI with New Chief AI Officer

SOFTSWISS has strengthened its long-term technology strategy by appointing Denis Romanovskiy as its first Chief Artificial Intelligence Officer (CAIO). The newly created C-suite role formalises the company’s approach to artificial intelligence as a core element of its business infrastructure, reflecting the growing impact of AI on enterprise technology, productivity, and competitive differentiation.

Romanovskiy assumes the CAIO position after more than five years as Deputy Chief Technology Officer at SOFTSWISS, where he played a central role in scaling the company’s technology platforms and expanding its engineering capabilities. Before joining SOFTSWISS, he held senior development and leadership roles at EPAM Systems and Wargaming.net, building extensive expertise in enterprise software, large-scale platforms, and high-performance product environments.

As Chief Artificial Intelligence Officer, Romanovskiy will be responsible for shaping and executing SOFTSWISS’ AI strategy and leading the rollout of the company’s AI platform – a centralised, enterprise-grade infrastructure designed to securely and efficiently scale AI automation across the organisation. Acting as a foundational infrastructure layer, the platform connects AI capabilities with corporate tools, systems, and data. It enables teams to automate thousands of workflows, analyse large volumes of data, and accelerate decision-making, while ensuring strict access control, full auditability, and transparent cost management.

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The creation of the Chief AI Officer role is a reflection of how critical artificial intelligence has become to the future of technology. AI is transforming how we build products, how businesses operate and how value is created. By investing early in a unified AI platform and dedicated leadership, SOFTSWISS is positioning itself at the forefront of this shift.
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I am excited to take on this new challenge, as SOFTSWISS moves from experimentation to execution. We’ve seen first-hand the amazing things AI can do. Our focus now is on making AI a trusted, governed and economically efficient capability that delivers measurable productivity gains across every part of the business.

Establishing a dedicated C-suite role to champion AI adoption allows SOFTSWISS to implement consistent standards, clear accountability, and full visibility into how artificial intelligence is developed and applied across the organisation. The AI platform will sit at the centre of this strategy, providing a single, governed ecosystem for enterprise AI. By replacing fragmented tools with a standardised and secure foundation, the platform will help prevent uncontrolled “shadow AI” usage and give leadership a clear view of AI activity across a global workforce of more than 2,000 employees.

One of the key strengths of the AI Platform is its ability to democratise innovation across the organisation. Business units such as HR, Sales, and Customer Support can independently design and deploy AI-powered workflows without creating bottlenecks for central engineering teams. Shared integrations and reusable components follow a “build once, use everywhere” approach, significantly reducing duplication and accelerating AI adoption at scale.

In his role as CAIO, Romanovskiy will continue to guide the evolution of the AI platform at SOFTSWISS and expand AI-driven solutions across all business functions, supporting the company’s ambition to become a leader in responsible, enterprise-scale AI adoption.

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