Privacy Policy

Introduction

This Privacy Policy (“Policy”) describes how and why we collect, process, and utilise any information that you share with us when using the website softswiss.com (“Website”) or using other services provided by SoftSwiss (“Services”).

Any reference to “SoftSwiss”, “us”, “we” or “our” includes Direx N.V., company registration number 131879, with registered address at 51 Heelsumstraat, E-Commerce Park, Curaçao. This Policy applies where we are acting as a data controller with respect to information pertaining to Website visitors and Services users.

We are committed to protecting your privacy and safeguarding your data. Any information by which you can be identified while using the Website or the Services (“Personal Information”) will only be used in accordance with this Policy.

By using our Website and/or Services, you confirm your consent with the Privacy Policy.

We may periodically update this Policy by publishing a new version on our Website. Please check this page occasionally to make sure you are comfortable with any changes to the Policy.


Information we collect from you

We can obtain your Personal Information via a number of sources. This includes, without limitation:

a) Information you provide us with when filling forms on our Website

This includes your personal details such as name, surname, email address, phone number, messenger ID, resume, etc. This information is obtained through its voluntary submission to our system and may be processed for the purposes of answering your queries on our Website or Services, providing our Services, operating our Website, ensuring the security of our Website and Services, maintaining backups of our databases and communicating with you. The legal basis for such processing is your consent.

b) Information we obtain based on your use of our Website or Services

This includes which content you view, which products or games you are interested in, your dynamic IP address, browser type and operating system, referral source, etc., as well as information about the timing, frequency and pattern of your use of our Websites or Services. This usage data may be processed for analysis purposes. The legal basis for such processing is monitoring and improving our Website and Services.

c) Records and correspondence

We may keep correspondence from you to us for record-keeping purposes and/or process your Personal Information to satisfy our legal obligations, or where we have a legitimate reason for doing so in accordance with this Policy. We may process any of your Personal Information where necessary for the establishment or defence of legal claims. The legal basis for such processing is protection of our legal rights, your legal rights and the legal rights of others.

d) Cookies

Cookies are small text files that are sent to your device when you access our Website and/or use our Services. Please refer to the separate Cookie Policy section below for details on cookies and your choices about them.


Who we share your data with

We may disclose your Personal Information to any member of our group of companies (i.e. our parent companies, their parent companies and all of the subsidiaries of such companies) when reasonably necessary for the purposes set out in this Policy.

We may disclose your Personal Information to our professional advisers and business partners when reasonably necessary in order to manage risks, obtain professional advice, or to establish and defend our legal claims, whether in court or in an out-of-court procedure.

Any our employees or partners who are associated with processing of your Personal Information have signed confidentiality agreements to respect the confidential nature of your information pursuant to applicable data protection and privacy laws. We never sell or rent your Personal Information to third parties.

In addition to the above, we may disclose your Personal Information when this is is necessary for compliance with a legal obligation to which we are subject.

Please also note that, to provide you with efficient services, we or our service providers may require transferring your personal data to another country within or outside the European Economic Area (EEA). Therefore, by using the Website and communicating electronically with us, you acknowledge and agree to our processing of your data in these countries.


Data retention

We will ensure that any personal data we process for any purpose shall not be kept for longer than necessary for that purpose. We may retain your personal data where such retention is necessary to comply with a legal obligation to which we are subject, or in order to protect your legitimate interests or the vital interests of another natural person. We may also keep derivatives of your information for analytics purposes where no automated decision-making is involved.


Cookie policy

We use cookies and similar tracking technologies to help us understand how people use our Website and Services so that we can keep improving them.

Cookies are small text files that are stored on your computer and saved by your browser. They do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

Cookies used by our service providers

In addition to our own cookies, we use cookies various reputable companies that let us analyse how the Websites and the Services are used. His helps us optimise our Website and Services to deliver the best possible experience.

We use Google Analytics, a web analytics service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics gains information about websites use through cookies. Further information may be found here (https://support.google.com/analytics/answer/6004245), including a link to Google’s privacy policy (https://policies.google.com/privacy?hl=en).

Consent to cookies

If you choose to use the Website and/or our Services without blocking, disabling or opting out of cookies, you confirm your consent to our use of these technologies.

How to opt-out from cookies?

Modern web browsers usually allow you to refuse to accept cookies and to delete cookies. You can also configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie.

Please note that blocking all cookies will have a negative impact on the usability of many websites and if you block cookies, you use of our Website or Services may be restricted.


Your rights

Below is an overview of the main rights you have under Data Protection Law. This is not an exhaustive list. You can learn more by reading the relevant guidance from the regulatory authorities for a full explanation of these rights.

Revocation of your consent

Many data processing operations are only possible with your express consent. You may revoke your consent to processing of your personal data at any time with future effect. An informal email making this request is sufficient. Personal data processed before we receive your request may still be legally processed.

Rights to information, blocking, deletion

As permitted by law, you have the right to be provided with information about any of your personal data that is stored, as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected or deleted. You can contact us at any time if you have further questions on the topic of personal data.

Right to data portability

You have the right to have data we process based on your consent or in fulfillment of a contract delivered to you or to a third party in a standard, machine-readable format.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities, in particular in the Member State of his/her habitual residence, place of work or place of an alleged infringement.

Please note that any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by provisions above.


Security

We employ a range of security mechanisms and best practices to protect your information from unauthorised access, unlawful processing, accidental loss, destruction and damage.

This Website uses SSL encryption, which means that the data you transfer to us via the Website cannot be read by third parties at the time of transfer. You can recognise an encrypted connection in your browser’s address line when it reads “https://” and the Lock icon is displayed on the address bar.

While we do our part, we remind you that you should also take personal steps to ensure the security of your information, both physically and electronically. Common measures include: running Anti-Virus software and keeping it up to date; regularly updating operating systems, web browsers and other applications; ensuring your computer or mobile device is password protected; using strong passwords for all logins.


Contacting us

If you have any questions about this Policy, or would like to exercise any of your rights in relation to your personal data, you should contact us by email at order@softswiss.com.