24/7 Customer Service to Casino Players

SoftSwiss can take over support to your players. Our qualified support associates will communicate with your players via live chat and process any queries submitted through the contact form on your gaming website.

Our first line player support is:

    • Delivered 24/7
    • Delivered in 3 Languages: English, German, Russian*
    • Rendered via Live Chat and email Contact Form

*more languages can be discussed

player support

Efficient and friendly customer service is indispensable in any online casino. It can be positioned as one of your casino’s advantages. All players like being paid attention to: they will always establish more trust to an online casino that listens to their needs and timely resolves their questions.

For a start, one dedicated customer support associate (available at any point in time) is enough. Depending on your traffic volume, we are able to grow the size of your dedicated support staff to better cater to your increased number of players.

Contact us to learn more

Facts and Figures
30+

Online casinos launched in
3 years

900+

Games
available on our
platform

#1

Software provider
in Bitcoin
gambling

15+

Integration partners

20+

Countries
where we have
clients

Our clients