24/7 Customer Service to Casino Players

SoftSwiss can take over support to your players. Our qualified support associates will communicate with your players via live chat and process any queries submitted through the contact form on your gaming website.

Our first line player support is:

    • Delivered 24/7
    • Delivered in 3 Languages: English, German, Russian*
    • Rendered via Live Chat and email Contact Form

*more languages coming in the future

player support

Efficient and friendly customer service is indispensable in any online casino. It can be positioned as one of your casino’s advantages. All players like being paid attention to: they will always establish more trust to an online casino that listens to their needs and timely resolves their questions.

For a start, one dedicated customer support associate (available at any point in time) is enough. Depending on your traffic volume, we are able to grow the size of your dedicated support staff to better cater to your increased number of players.

Contact us to learn more

Facts and Figures

Online casinos launched in
3 years


available on our


Software provider
in Bitcoin


Integration partners


where we have

Our clients